This one is for the lock geeks. I got to a lockout today that had Schlage Secure Key locks, which in the past I have had no trouble with. Today, however, I just couldn't get the locks to open. After a while of trying I noticed that the door was over latched, meaning the dead latch (Picture Attached) was in the strike hole, making the door much less secure. Good news for me. The door opened outward. So I had to get something to release the latch from the backside. I borrowed a zip tie from the customer and used it to pull the latch in and open the door. Always thinking outside the box.